During the booking in of your item we will ask you for and record certain details which we require to perform the service and/or contact you afterwards. This may include your name, contact address, contact phone number and email address. We may also require the password of your device to access your computer to complete our service.
Ageek PCB Techserv Ltd & its trading names will never interrogate your data including browser histories unless specifically agreed with you prior to commencement of work and only for the purposes of said work. Ageek PCB Techserv Ltd & its trading names will keep all items seen in the usual course of our work in the strictest confidence and within and under the Data Protection Act 1998.
IMPORTANT: You are responsible for ensuring that all data and information on your computer or other media or hardware is saved and appropriately backed up before we access your system. We will not be responsible for any loss of data, information or records. We will never divulge information to any third party unless we have an obligation to do so by law.
Whilst Ageek PCB Techserv Ltd & its trading names will endeavour not to lose any personal data, unless otherwise stated by us the customer is responsible for performing a full backup before bringing the device in for repair. We will do this for you as part of some data recovery and re-installation of operating system services, but are still not responsible for any loss of data that might incur. We will keep all backup data for a period of seven (7) days after the device has been returned to you. This is simply to ensure that you are happy that everything has been transferred back to your device, after this time it will be permanently erased. It is the customer responsibility to advise Ageek PCB Techserv Ltd & its trading names of any missing data during this time. We are not liable for the loss or theft of this data, however measures are in place to ensure that it is protected in accordance with the Data Protection Act 1998.