Diagnostic Service – aGeek Chesterfield
Our Diagnostic Service is quick and easy to use. Most Diagnostic Services are carried out same day and we aim to present your report to you in 24-48 hours.
If you are unsure of the fault or you have attempted an unsuccessful repair, we can offer you our diagnostic service.
We will take a brief summary of the faults you are experiencing with your device. Our dedicated team of Engineers will diagnose the fault and advise you on the cost of repair. The diagnostic cost will be deducted from the cost of repair if you choose to proceed. You do not have to proceed with the repair. If you choose not to proceed, your device will be returned to you.
Please be advised we cannot guarantee your device will be repairable or worth repairing, after we diagnose the fault.
We strongly advise you to check our ONLINE PORTAL repair tracker on a daily basis to find out the latest on your diagnostic.
The diagnostic cost is non-refundable.
There is our EXPRESS SERVICE for those jobs that just cannot wait.
All repairs come with a ONE YEAR WARRANTY.
We also offer a NO FIX – NO FEE PROMISE.
Please read our CUSTOMER TESTIMONIALS for peace of mind.
Please contact us HERE or call us on 01246 554440 for any questions.
DIY Device Repairs
Some customers come to us after trying to fix their own broken devices. We do not recommend do-it-yourself fixes however, being Geeks, we well understand the desire to fix things yourself. The problem many find is, apart from having to learn the necessary skills by experimenting on their own expensive pride and joy, they often need specific tools and most importantly quality parts. There is nothing more annoying than spending an age fixing something and then reassembling it only to find the new components are faulty. Not forgetting the insecurity when you reassemble and you have spare screws left over!
When you try to fix your own device such as your Phone, Tablet or iPad, you invalidate any warranty that you might have. That leaves you responsible for the full cost of replacement. This is best avoided. Note however that if your item was physically damaged the warranty is probably voided anyway.
Since aGeek Chesterfield give you a one-year warranty on our repair, you are at least getting some warranty back. You can trust our technicians to make smart repairs that work well. If something goes wrong, we’re there to support you with a free warranty repair or warranty replacement part if needed.