Our values

Our commitment to our customers is the key to our success

Be cheerful, courteous, and genuine in our dealings with you
Give fair prices for our products, services, and expertise
Only sell brand new goods unless you request or agree otherwise
Respect your confidentiality - We will never look through your files. We won’t backup or store your data without your consent
Correct any mistakes as quickly as we can - And with the minimum of impact to you if things go wrong.

Talk to you in plain English and avoid jargon
Only sell what's right for you and never anything you don't need
Keep you fully informed on work we're doing for you - If we hit problems we’ll call you to discuss them before incurring costs
Clearly identify ourselves when visiting you - We will work tidily and clean up thoroughly before we leave
Welcome opportunities to help and advise you on issues or problems -If you have a problem, bring it to us and let us help you – free of charge if we can

If you have a complaint about aGeek chesterfield or what we’ve sold you, please raise it at the earliest opportunity by contacting us.

We take all complaints as genuine and serious. We will do everything we reasonably can to resolve issues to your satisfaction.